Experiencing problems? Try these troubleshooting steps.

Move a videoask to another folder

Just like a file cabinet neatly stores your papers in folders, VideoAsk does the same for your videoasks. You can shuffle them between folders to suit your needs by following the simple steps below.

Learn more about managing your folders and folder permissions.


From your VideoAsk account, choose the folder where your videoask is currently located. If you haven't ever selected a folder for your videoask, it will be located in the Default folder.


Click the three vertical dots () on the videoask you want to move, and select Move to folder.


Select the folder where you want to move your videoask to.


And that's it! You'll find the videoask in the new folder you selected.

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